Magnum ProX19 - 17H210

Mangum X5

Sprayer is Not Priming

Clearing a Tip Clog

Basic Trouble shooting

Is the sprayer turning on?

Is it priming?

Does it spray at all?

Reverse the spray tip and clear the clog.

Did this resolve the issue?

The issue is resolved.

Strain the paint.

Use a larger spray tip if available.

Clean the gun filter.

Powerflush the sprayer.

Did this resolve the issue?

The issue is resolved.

Clean and inspect the inlet and outlet valve.

Replace if the issue is not solved or a defect is found.

There are several causes:
1. The needle is held open with debris.
2. The grey nut at the back of the gun is turned too tight, loosen it slightly.
3. The needle may be worn and needs to be replaced. Have the gun serviced or install a new repair kit for the specific gun you are using.

Is it a new sprayer?

Jog the motor.

Did this resolve the issue?

The issue is resolved.

Powerflush the sprayer.

Did this resolve the issue?

The issue is resolved.

Remove the inlet and outlet valve and verify the ball can move freely.
If this does not fix it, you will need to create a Salesforce case to escalate the call to a Graco tier II tech.

Please advise the customer they will be contacted back by a Tier II Technician.

Powerflush the sprayer.

Did this resolve the issue?

The issue is resolved.

Clean and inspect inlet and outlet valve.

Replace if not solved or defect found.

Have you already been spraying today?

Check the following:

  1. Turn up the pressure control knob.
  2. Plug directly into a non-GFCI outlet.
  3. Check for a burnt fuse (ProX models only).

Did this resolve the issue?

The issue is resolved.

You will need to create a Salesforce case to escalate the call to a Graco tier II tech.

Please advise the customer they will be contacted back by a Tier II Technician.

Reverse the spray tip and try to clear a tip clog.

Did this resolve the issue?

The issue is resolved.

Check the following:

  1. If you sprayed a lot today allow motor to cool for 30 minutes and try again.
  2. Verify extension cord is at least 14 gauge and no longer than 50 ft.
  3. Turn up the pressure control knob.
  4. Plug directly into a non-GFCI outlet.
  5. Check for a burnt fuse (ProX models only).

Did this resolve the issue?

The issue is resolved.

You will need to create a Salesforce case to escalate the call to a Graco tier II tech.

Please advise the customer they will be contacted back by a Tier II Technician.

Follow these steps:

  • Make sure the suction tube (the larger, braided tube) and the strainer are completely submerged in the paint.
  • Some paints are very thick and require the pump to slow down to prime. Turn the on/off switch ON and then OFF until the pump is about to stops and then turn the sprayer ON and then OFF again. You may need to do this a few times until paint works its way into the pump and out the drain tube (smaller clear tube).
  • Remove the suction tube (larger, braided tube). Insert the pointed end of a pencil into the inlet and push up to free the inlet valve ball.
  • Remove and clean the outlet valve. (See component identification and troubleshooting in your owner’s manual.)
  • Remove and clean the inlet valve. (See component identification and troubleshooting in your owner’s manual.) Be sure not to lose the inlet ball (some models have a spring as well).
  • Remove the strainer and connect the Power Flush adapter and a garden hose to the suction tube. Following the directions in your owner’s manual, flush the sprayer with water for one minute. Reinstall the strainer on the suction tube, submerge the suction tube in the paint and prime the sprayer.

Make sure the unit is plugged into a working outlet. If it is, turn the sprayer on and then turn the sprayer’s pressure control knob clockwise until the motor starts running.

When the gun trigger is released, the motor and pump will automatically turn off. Once you pull the gun trigger and start spraying, the motor and pump will turn on again. This is normal operation and eliminates constant motor noise and reduces wear for longer life.

If the motor continues to run when the gun trigger is released, it is not primed.

Make sure the Prime/Spray Valve is pointed forward in the Spray position

The spray tip is likely clogged. Turn the spray tip 180 degrees to the unclog position, aim the spray gun into a bucket and pull the trigger for one second to clear the clog. Turn the spray tip back to the spray position and resume spraying.

The best way to reduce tip clogs is to strain you paint of the larger debris.

Make sure the pressure control is turned up to a higher spray pressure. Try moving closer to the surface. If you continue to see lines in your pattern, you may need a larger tip size if you sprayer can support it (the largest tip that the Project Painter Plus and X5/LTS15 can support is the tip that is included). Otherwise, add a small amount of water or solvent, depending upon your material. Be sure to work the water or solvent into the paint that is in your paint hose by reversing the tip and spraying the paint back into the paint bucket until the thinner material is worked into the paint hose. Don’t forget to turn your spray tip back to the spray position.

You most likely have a tip plug. Turn the spray tip 180 degrees to the unclog position, aim the spray gun into a bucket and pull the trigger for one second to clear the clog. Turn the spray tip back to the spray position and resume spraying.

The pump needs to be serviced or replaced.

The spray hose connection is not tight. Use a wrench to tighten the spray hose to the sprayer and to the gun.

Verify that easy access door is closed and latched. See page 29.

Turn pressure control knob clockwise to increase pressure setting.

Test outlet with known working device.
Reset circuit breaker or replace fuse.
Find working outlet.
Reset building circuit breaker or replace fuse.

Check for broken insulation or wires. Replace electric cord if damaged.

Consult a Graco/ Magnum authorized retailer, distributor, or service center.

Replace extension cord. See page 4.

Turn ON/OFF switch off and unplug sprayer from outlet. If frozen do NOT try to start sprayer until it is completely thawed or it may damage the motor, control board and/or drive train. Place sprayer in warm area for several hours. Check for free moving pump by removing shroud and spinning fan. If not frozen, check for hardened paint in pump. If paint has hardened in pump. See page 27. If motor does not turn with pump removed, consult a Graco/ Magnum authorized retailer, distributor, or service center.

Turn Prime/Spray valve down to PRIME position until paint exits drain tube. The pump is now primed.

Remove suction tube from paint. Prime pump with oil or water-based flushing fluid. See page 24.

Clean debris off inlet strainer and make sure suction tube is immersed in paint.

Some fluids may prime faster if the ON/OFF switch is momentarily turned off so the pump can slow and stop. Turn ON/OFF switch on and off several times if necessary.

Inspect suction tube connection for cracks or vacuum leaks.

Unscrew outlet valve, remove, and clean assembly.

Strain the paint. See page 10.

Take sprayer to Graco/MAGNUM authorized service center

Remove inlet fitting. Clean or replace ball and seat. See page 28.

Press PushPrime button to dislodge the ball allowing pump to prime properly, OR Power Flush sprayer, see page 18.

Clear spray tip clog. See page 16.

Rotate arrow-shaped handle on spray tip so it points forward to SPRAY position. See page 16.

Strain the paint. See page 24.

Align pressure control knob setting indicator to desired spray setting. See page 15.

Clean or replace InstaClean fluid filter. See page 20.

Clean or replace gun fluid filter. See page 20.

Replace gasket and seal. See page 14.

Clean debris off inlet strainer and make sure suction tube is immersed in paint.

Check for worn or contaminated inlet valve or outlet valve. - Prime sprayer with paint - Trigger gun momentarily - When trigger is released, pump should cycle momentarily and stop - If pump continues to cycle, pump valves may be worn or contaminated with debris - Clean or replace valves with appropriate kits. See page 40.

Thin material. Follow manufacturers recommendations.

Material is going on too thick.

Move gun faster.
Choose a spray tip with smaller hole size.
Choose spray tip with wider fan.
Make sure gun is far enough from surface.

Material is going on too thin.

Move gun slower.
Choose spray tip with larger hole size.
Choose spray tip with narrower fan.
Make sure gun is close enough to surface.

Pressure control switch is worn and causing excessive pressure variation.

Take sprayer to Graco/MAGNUM authorized service center.

Spray gun trigger lock is engaged.

Rotate trigger lock to disengage trigger lock. See page 10.

Pressure control switch is worn.

Take sprayer to Graco/MAGNUM authorized service center.

Sprayer is over pressurizing.

Take sprayer to Graco/MAGNUM authorized service center.

Pump packings are worn.

Replace pump packings with new ProXChange module. See page 27.

Keep vent holes clear of obstructions and overspray and keep sprayer open to air.

Use electrical generator with a proper voltage regulator. 

Take sprayer to Graco/Magnum authorized retailer, distributor, or service center.

Clear spray tip clog. See page 16.

See troubleshooting section “Sprayer runs, but pump does not prime or looses prime while in use.” on page 31.